Gubagoo, a provider of conversational commerce solutions for automotive dealerships and OEMs, announced that Gubagoo customers are now able to use Apple Business Chat to communicate directly with businesses using the native Messages app on iPhone and iPad.
“We are thrilled to support Apple Business Chat, which offers a powerful, engaging new way for automotive dealerships to interact with millions of iOS users,” said Brad Title, CEO of Gubagoo. “Automotive dealerships and OEMs that use Gubagoo can easily sign up to try Apple Business Chat beta.”
Apple Business Chat will allow consumers to connect with dealerships through the Messages app and view vehicle inventory, ask vehicle related questions, book a test drive and schedule a service appointment. All conversations are routed to Gubagoo’s chat specialists who respond 24/7/365 on behalf of the dealership. Customers can always reach a live person and are always in control of whether they share any contact information with a business.
To start Apple Business Chat, customers can click the ‘Chat with Messages’ button on a Gubagoo-enabled dealership website. A conversation with Gubagoo’s chat specialists will open in the Messages app, and users can take their time responding when it’s convenient.