Gubagoo announced that Gubagoo Virtual Retailing, a digital retailing solution for automotive dealerships built on messaging and live video interaction, will be demonstrated live at the National Automobile and Dealers Association (NADA) Convention and Expo in San Francisco.
Gubagoo Virtual Retailing empowers dealership customers to quickly and easily build their entire deal on the dealer’s website or on Facebook. This includes calculating payments, valuing their trade, applying rebates, accessories, F&I products, and submitting a credit application for online loan approval in real-time through RouteOne or Dealertrack.
Gubagoo employs a team of retail specialists who are trained in menu selling, finance and insurance product knowledge. As dealership customers initiate the online buying experience, Gubagoo’s retail specialists will guide the shopper and answer any questions through chat, text, and live video. Dealership personnel can jump into a live deal at any time, desk a deal for customers on the fly, and re-engage with customers at any point to offer a more competitive offer.
“The market’s response to Gubagoo Virtual Retailing has been phenomenal,” said Brad Title, CEO of Gubagoo. “The guided shopping experience we deliver through messaging and live video will be instrumental in helping reduce the high rates of buyer defection commonly seen with other digital retailing solutions. We know that dealers will find Gubagoo Virtual Retailing to be a game-changer for their business.”