Nissan Canada says it intends to “significantly expand” its dealer presence in Canada, optimize its current retail network, and ensure a strong customer experience in order to secure a larger percentage of the overall market.
This latest dealer strategy is considered an element in achieving global growth objectives outlined in the Nissan Power 88 business plan for fiscal years 2011 to 2016 announced by Global CEO Carlos Ghosn in late June.
Nissan Power 88 calls for a global market share of eight per cent and commits to enhancing its customers’ entire ownership experience through increased investments in its brand, product and retail networks.
“The optimization of our retail network and customer experience will help to put more Canadians behind the wheel of one of our best in class vehicles, and is an essential complement to our global product investments,” notes Allen Childs, president of Nissan Canada.
“Expanding our dealer presence, effectiveness and customer experience is an essential complement to our vehicle line-up. Currently our geographic coverage of the Canadian market is less than our key competitors. Simply put, if we want to sell more cars and meet our global growth target of eight per cent of market share – we will need to provide our customers with improved choice through additional retail locations.
In order to maximize the effectiveness of its dealer strategy, Nissan Canada says it has engaged global experts to conduct a review of the Canadian marketplace, identifying geographical opportunities to expand the dealer network as well as reviewing Nissan Canada operations in support of its dealers, and strategies to enhance the customer experience.
Currently there are 171 Nissan dealerships and 29 Infiniti retailers across Canada.