- Since 1995 providing "in house and group" training courses for fixed operations staff. SLH Vol. 1 provides service advisors with the skills to improve labour sales, SLH Vol. 2 provides service staff with tools to improve CSI and SSI. SLH Vol. 3 improves technician/advisor/parts staff with better communication, mutual understanding and problem solving.

- Team building and customer orientation for all dealership staff.