Safe-Guard Canada is now managing all claims on Safe-Guard programs sold in Canada from its new office in Mississauga, Ontario.
The wholly owned company of Safe-Guard Products International said it opened the office to provide “specialized service for Canadian consumers.”
All French customer service calls are also handled by the office.
“Safe-Guard has been protecting Canadian customers for more than a decade,” said Gary Volino, senior V-P, operations.
“As we look to expand our product offerings, service and compliance are two of the key areas that we are focusing on in the Canadian market. Having a dedicated Canadian office helps us provide additional resources to our agents and OEM partners in Canada.”
Safe-Guard Canada also has established a website in English and French where customers and partners can access claims and customer service contact numbers for the Canadian office.
In addition, information about products available to Canadian consumers is available online. Safe-Guard Products International provides finance and insurance products to automobile, RV/trailer, marine and powersport retailers, manufacturers and financial institutions.
The company delivered more than 2 million F&I products in 2012 through over 6,500 retailers.