ADESA Enhances Customer Experience with Simplified Online Self-Checkout in Canada
ADESA announced the launch of its new Purchases Page for Canadian buyers. The new page streamlines online self-checkout and expands post-sale capabilities enabling customers to view and manage all their ADESA Simulcast, Simulcast+ and TradeRev purchases in one centralized place.
“With the ADESA Purchases Page, we’ve greatly upgraded the speed and simplicity of our post-sale experience so dealers can get retail-ready vehicles on their lots faster than ever,” said John Hammer, president of ADESA and chief commercial officer of KAR Global. “Our new Purchases Page emulates the experience of leading consumer ecommerce platforms, where the entire purchase process from start to finish is centralized and streamlined. Customers can go from purchase to delivery in just a few clicks, saving time and taking the stress out of sourcing fresh inventory.”
The ADESA Purchases Page features a simplified overview enabling customers to manage all dealership purchases in one place with the ability to toggle between individual or multiple rooftops. When checking out, customers can order transportation, add services like post-sale inspections and receive Vehicle Release Forms instantly when they pay with an Electronic Funds Transfer (EFT) or a floorplan.
Buyers also have more access to their post-sale documents with the ability to download all purchase history, details and reports directly from the page. They can also identify which purchases need their immediate attention and select a vehicle to instantly view the cost and fee details, title information, Bill of Sale and invoice.
Online checkout is currently available for vehicles bought at ADESA Calgary, Edmonton, Halifax, Kitchener, Moncton, Ottawa, Vancouver, Saskatoon, St. John’s, Toronto, Windsor and Winnipeg with Montreal and Quebec City following soon.