Dealerware partners with Audi Canada to manager courtesy vehicle program


Dealerware has been selected by Audi Canada as the preferred fleet management software for its courtesy vehicle program. Already the preferred provider to Audi’s U.S. retail locations, Dealerware will now service the 49 Audi retailers in Canada.

“For years we were using a paper-based system with folders,” said Mark Botelho, service manager at Audi Downtown Toronto, one of the first Canadian Audi dealerships to implement Dealerware. “Since we subscribed with Dealerware, managing our loaner fleet of 20-25 cars is easy. We can track the location, mileage, fuel usage, toll charges, and if we need to locate a contract, it’s just a few clicks away. The amount of time that Dealerware has saved us has been tremendous. It really is the definition of working smarter, not harder.”

Dealerware will provide Audi Canada’s retailers with a streamlined vehicle management platform, Dealerware’s 60-second mobile contracting, automated cost recovery and reporting tools.

The application of Dealerware to our retail network is one of the first of many steps we are taking to rapidly accelerate various mobility solutions for a modern, customer-centric experience,” said Audi Canada Director of Business Development Douglas Black. “By beginning with fleet management, we will have the ability to offer operational efficiencies to our dealer partners as well as an enhanced service solution for Audi customers.”

“The need for modern fleet management and mobile-first experiences is growing every day,” said Dealerware CEO Matt Carpenter. “Dealerware is ready to help Canadian retailers deliver enhanced experiences to their customers around fleet use, and we are excited to work with Audi Canada and the Audi retailers on the even larger-scale mobility opportunities of tomorrow.”