Nissan Canada is making a series of senior management changes to further the growth of Canadian talent and prepare for future efforts in the company’s Nissan NEXT transformation plan.
All new assignments will take effect on September 1, 2022.
Trevor Longley, currently director, dealer network development and customer quality will take the role of vice-president, sales operations. Longley was appointed to his previous role in 2021 and has achieved very positive results leading the development of the dealer network and customer quality efforts. Longley’s actions were key in changing the company culture to a customer centric culture.
Longley replaces Marc Andre Nault, who is named director, aftersales and quality assurance. Nault has been a valued member of the Canadian leadership team since 2013 and was most recently responsible for the national sales strategies for Nissan in Canada. Nault played a key role in managing the company sales during the pandemic, handling production shortages and focused on moving the organization towards quality of sales.
Andrew Harkness, currently director, aftersales and quality assurance replaces Longley as director, dealer network development and customer quality. Harkness has been part of the Canadian team since 2011 and was most recently responsible for aftersales operations for both the Nissan and Infiniti brands across Canada. During his tenure, Harkness made significant strides in improving the operational excellence of the aftersales department.
Longley, Nault and Harkness will report to Steve Milette, president, Nissan Canada, and will be based at the company’s headquarters in Mississauga.
“At Nissan Canada, we’re always looking for opportunities to develop Canadian talent and support our team members in their professional journey,” said Milette. “I’m pleased to announce these new appointments and look forward to their contributions to our Canadian success story.”