Customer Retention

ADESA Enhances Customer Experience with Simplified Online Self-Checkout in Canada

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ADESA announced the launch of its new Purchases Page for Canadian buyers. The new page streamlines online self-checkout and expands

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BMW Canada to Provide Customers RAPID RTC Chat

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RAPID RTC announced the addition of its Chat platform to BMW Group Canada’s premium customer experience, supporting the luxury manufacturer’s

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CarGurus Continues to Support Canadian Car Dealers With Rate Reductions For June

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CarGurus announced a 20 per cent rate reduction for the month of June for its subscribing dealerships in Canada. The

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Digital Air Strike Promotes New COO, Hires New VP

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Digital Air Strike announced Erica Sietsma has been named chief operating officer. Sietsma has worked with Digital Air Strike for

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In The Age Of Data, Canadian Auto Dealers And Consumers Need More Info On Pricing Trends

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In today’s modern world of data analytics, the more information at a business’ disposal, the better positioned it is to

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GoMoto Launches Canadian Reseller Partnership With VenueVision Integrated Dealership Solutions

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GoMoto has announced that its Virtual Service Advisor Platform has been integrated with VenueVision Integrated Dealerships Solutions. GoMoto’s Virtual Service

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Pfaff’s Future Retail Model aims to change the car-buying experience

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Pfaff Automotive Partners has introduced a new vehicle purchasing model that the company claims will change how Canadians purchase their cars.

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Porsche Expands New Subscription Model, ‘Porsche Passport’ To Canada

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Porsche Cars Canada will now be offering on-demand access to the Porsche experience. Toronto will host Porsche Passport, which offers

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Porsche Expands New Mobility Models ‘Passport’ And ‘Drive’ To More North American Cities

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Porsche Cars North America (PCNA) is expanding on-demand access to the Porsche experience. Four new cities in North America will host Porsche

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Kia Motors America Launches Redesigned Kia.com

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Kia Motors America has introduced a completely redesigned customer web site, www.Kia.com, which has been updated to provide consumers with a

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