Consumers must feel confident discussing tires with the service advisor and service manager - that means knowing more than just the tire size and recommending the old spec tires

The building boasts a 6,000 square-foot reception area, 65,000 square feet of office and showroom space for 45 new cars as well as 25 used

Increased revenue will allow AMVIC to hire additional investigators to respond to consumer complaints, set up a consumer compensation fund and crack down on curbing and unlicensed backyard mechanics

Dealers shouldn’t snicker at the recent mortgage fraud – their dealership could be next

The first sign of the tangle showed up on a recent OADA webinar designed to give dealers an overview of the situation

After appearing in headlines over the past few months, we take a closer look at industry arbitration

Pricing for the new models is down from the 2010 version

How to use free content on the web to improve the sales process and create a more informed presentation

News of the termination comes just days after media outlets reported the dealership had sold a vehicle for more than $25,000 above its real value

Company announces official distribution network and plans for up to 20 retailers in the Canadian network