Toyota Canada Foundation donates $35,000 to Haiti relief effort
Toyota Foundation donates to Haiti relief
Future brings a fast if bumpy ride
Capacity reductions, dealer consolidation, brand eliminations and a couple of bankruptcies later on, mean life will be truly different.
Profits follow process in the service department
In a dealership, if you understand the processes behind the work you do, the profits will follow as directly as form follows function in a well-designed automobile. Nowhere is that more evident than in the service department.
Getting that second foot in the door
The second interview will involve more preparation, more interviewees, more questions, and more pressure. Here are some suggestions on how to prepare:
Why your business manager needs to evolve
Most business managers working in dealerships today have been trained to be great salespeople. They sell extended warranties, vehicle protection, insurance products on loans or leases and a myriad other aftermarket goods or services.
So which side of the fence are you on?
There is going to be a drastic change in the dealership landscape very soon, so when I ask what side of the fence you are on I mean: are you are trying to keep your current customer base or are you are trying to steal customers away from your completion?
Choosing the right appraisal system is the first s
Mandatory disclosure requirements found in section 42 of Regulation 333/08 will be one of the biggest changes for dealers. These disclosures must be collected during the appraisal process and then disseminated to the next customer who purchases that vehicle - be it a used car customer, a wholesaler, another dealer or the auction.




