Service Department

Manitoba Public Insurance pilot program allows drivers to go directly to specified body shop for estimates

Monday January 11, 2016 - 10:01 am

Only non-contentious claims are eligible

A service incentive plan that works

Tuesday August 18, 2015 - 8:08 am

All it takes is an idea, a little bit of daily paperwork and a smart service manager

Hyundai launches online vehicle service scheduling

Wednesday April 15, 2015 - 8:04 am

Xtime powers program that lets drivers schedule vehicle service by computer, tablet or mobile phone

DealerSocket boosts functionality of service offering

Tuesday August 12, 2014 - 10:08 am

Company adds OEM-recommended maintenance schedules, revamps customer portal

New DealerSocket app looks to drive service profit

Tuesday March 11, 2014 - 9:03 am

Mobile Service CRM helps turn service advisors from 'reactive to proactive'

ADP ServiceEdge in Canadian pilot

Tuesday February 25, 2014 - 8:02 am

Spring rollout planned for tool ‘aimed at retention’

Service study shows dealerships expanding products, services to compete

Thursday August 15, 2013 - 9:08 am

NAPA AUTOPRO and Lexus rank highest in customer satisfaction

Loyalty- bought or earned?

Wednesday August 14, 2013 - 9:08 am

Dealers fighting harder to retain customers

Streamlining fixed ops

Friday April 19, 2013 - 8:04 am

ASR Pro looks to bring service workflow to Canadian dealers this year

Staffing decision could benefit fixed ops bottom line

Monday January 28, 2013 - 8:01 pm

You need a professional not an order taker